One of the biggest issues that can affect the customer’s experience (and also an issue that can be somewhat out of a company's control) is the customer's skill and fitness level as well as the skill and fitness level of the other people on their trip.
Good writers have often used sport as a metaphor for life: the lessons of the playing field or arena applied to daily living. If Norman Mailer (boxing), William Kennedy (baseball) and John Irving (wrestling) had spent time on a mountain bike, they would have learned that:
20. Boldness pays.
19. Desperation breeds mistakes.
18. The hardest parts are also the loneliest.
17. There's fresh horse flop in the trail ahead.
16. Balance is first among the virtues; momentum is second.
Traveling abroad to go mountain biking? As founder and Chief Happiness Officer of Sacred Rides, I've traveled all over the world with my mountain bike, and have learned a thing or two along the way. Here are a few travel tips so you can avoid repeating the same mistakes I made!
Sometimes we all need a little reminder that there's no such thing as a bad mountain bike ride, and that life really is better on a mountain bike. So for a little motivation to get you off your computer and onto your mountain bike, here are...
At some point in your progression from mountain biking newbie (riding a 50-pound department store clunker in jean shorts and high-top sneakers) to 'serious' mountain biker, you're probably going to want to do longer rides, ride more aggressively, and do more on a mountain bike - at which point you may need to spend a few bucks to help you ride faster, harder, or longer.
One of these days I'm going to make a similar video for cyclists. Airlines routinely disrepect us, charging exorbitant rates to bring a bike, tossing bike cases around indiscriminately, losing our bikes, etc...
Thankfully not all airlines are bad. We recently did a comprehensive review of airlines around the world and came up with a list of the top 10 airlines for traveling with a bike.
Let’s face it, injuries are a regular part of mountain biking – it’s a riskier sport than, say, hiking. But that doesn’t mean you can't avoid or minimize your mountain bike injuries. A little bit of preparation and a dose of smarts can help you avoid a lot of injuries.
Mountain bike injuries fall into 2 general categories:
A) Wear-and-tear type injuries as a result of poor preparation/overtraining/riding too long